Frequently Asked Questions

Our farewell sale

Because this is our farewell. After 18 years, Harper and Tom are stepping back from the boutique for health reasons, and the family is seeing every last piece to a good home instead of closing the doors quietly. The sale is our way of saying thank you.

No. Nothing is being reordered. When a size or color is gone, it is gone — if you can add it to your cart, it is still available.

Shipping

Yes. Every order ships free with UPS within the United States — no minimum.

Every order is shipped with UPS and every order is tracked. The moment your parcel leaves our hands we email you the UPS tracking number, so you can follow it door to door and always see UPS's own delivery estimate for your address.

Use the tracking link in your shipping confirmation email, or visit our Track Your Order page.

Returns & exchanges

Of course. You have 30 days from the day you receive your order to return or exchange any unworn item with its tags attached. Write to us and we will send you the return instructions the same day.

Refunds are issued to your original payment method within 10 business days of receiving your return. Your bank may take a few extra days to show it.

Sizing

Open our size guide (body measurements in inches, from XS to 5XL) and compare it with a similar item you already own. If you are between two sizes, we recommend choosing the larger one. Still unsure? Send us your bust, waist and hips and we will tell you which size to pick.

Orders & payment

Yes, as long as it has not been shipped. Contact us as soon as possible and we will take care of it.

Yes. Payments are processed through an encrypted (SSL) checkout. We never see or store your card details.

Write to us through the contact page or by email. Valentina or Ethan answer within 24 hours, Monday to Saturday.